CLICK AND COLLECT WITH ASDA TOYOU
Choose to Click & Collect your parcels from over 600+ Asda stores or 200+ Drive Thrus. With easy parking, late opening hours and in store changing rooms collecting your parcel couldn’t be more convenient. Simply choose Asda as your delivery option on the checkout and select the Asda closest to you. You’ll receive an e-mail and SMS when your parcel is ready to collect.
You can track your parcel here (www.toyou.co.uk)
Here's how to collect at Asda.
Visit your chosen ASDA store. Please bring your collection confirmation message and photo ID
Go to the self-serve kiosk, drive thru or to a colleague at your chosen Asda store. Scan your QR code or type in your order number at the self-serve kiosk/drive thru or hand to a colleague.
An ASDA colleague will bring you your parcel.
FREE UK RETURNS WITH ASDA TOYOU
If for any reason you need to return your purchase then this can be arranged FREE OF CHARGE by using Asda toyou, simply use the returns label provided with your delivery.
All returns need to be done within 30 days of receipt of goods, unwanted goods should be returned in the original packaging, unopened, undamaged and in a saleable condition.
To return your items simply follow the below simple steps:
- If you have received a toyou return label with your parcel, please attach this label to your parcel. If not visit the toyou website here to print a label at home or you can print one in store.
- Take your labelled parcel to the toyou signposted returns point or hand to a colleague at your most convenient Asda location; remember to include your returns note!
- toyou will do the rest
- Remember to keep hold of your receipt to track your parcel, which you can do here
How to return your order via the toyou service at over 600 ASDA stores
Write your name & order number on the label
Attach label to your parcel
Take your parcel to Asda