At Koi, we lead with compassion.

We're proud to be 100% vegan and are on a constant mission to become a more sustainable and generally kinder company - because we care.

You've been asking about our ethics!

So we wanted you to have visibility on where and how your shoes are made as well as keep you updated on the sustainable practices we are constantly working hard to implement into our business.

Like many footwear brands, we don't privately own the factories that produce our shoes. All our shoes are manufactured in China using ethically sourced and vegan-friendly materials while adhering to safe manufacturing processes and working conditions that we have worked hard to ensure our manufacturers follow.

Our Production.

We continuously work hard to ensure our production and supply chain is ethical

Having strong relationships with our factories allows us to have visibility and input into ensuring that everyone who works for us are paid fairly and treated equally. Our factories have undergone independent audits covering the BSCI code of conduct which covers issues such as health and safety assessments, working hours, child labour, working conditions...and more.

Sustainability.

We are being as sustainable as we can through our processes and practices.

Boxes are a necessity for both presentation and protection. We've ensured all of our boxes are made from recycled cardboard and are 100% recyclable.

The packaging inside our boxes have had a recent overhaul, swapping plastic bags and polystyrene for recycled paper bags and stuffing. We are working towards getting everything inside both sourced from a recycled and sustainable source to ensure we play our part in contributing to the cycle.

To send your packages out boxes require an outer parcel bag which has to be tough to ensure the shoes stay protected during transport. So does that mean our plastic bags will now be in landfill, or even worse, in the sea for years to come?

Nope! Thanks to our packaging partners we are working on a solution for our bags to be both made from PET plastic waste, and recyclable!