Please note all conversions are approximate and may vary by label, brand, or personal preference of fit.
Latest Drops
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Pay £2.00 in 4 fortnightly payment with
Meet Clearpay: Clearpay is a payment service allowing us to offer our customers the ability to make purchases instantly and then pay for them in 4 automatic instalments made every 2 weeks without any interest
Please note all conversions are approximate and may vary by label, brand, or personal preference of fit.
| UK | US/CA | EU |
| 3 | 5 | 36 |
| 4 | 6 | 37 |
| 5 | 7 | 38 |
| 6 | 8 | 39 |
| 7 | 9 | 40 |
| 8 | 10 | 41 |
| 9 | 11 | 42 |
| 10 | 12 | 43 |
| 11 | 13 | 44 |
FOOT LENGTH
| SIZE (UK) | CM | INCH |
| 3 | 21.8 | 8.7 |
| 4 | 22.6 | 9.1 |
| 5 | 23.6 | 9.4 |
| 6 | 24.6 | 9.9 |
| 7 | 25.3 | 10.1 |
| 8 | 25.9 | 10.4 |
| 9 | 26.8 | 10.7 |
| 10 | 27.8 | 11.1 |
| 11 | 28.8 | 11.3 |
MEN'S SIZE GUIDE
| UK | US/CA | EU |
| 7 | 8 | 41 |
| 8 | 9 | 42 |
| 9 | 10 | 43 |
| 10 | 11 | 44 |
| 11 | 12 | 45 |
| 12 | 13 | 46 |
FOOT LENGTH
| SIZE (UK) | CM | INCH |
| 7 | 25.3 | 10.1 |
| 8 | 26.5 | 10.6 |
| 9 | 27.4 | 11.0 |
| 10 | 28.2 | 11.3 |
| 11 | 28.7 | 11.5 |
| 12 | 29.8 | 11.9 |
UK Standard
£3.99
UK Next Working Day
From £5.99
USA Mainland Fedex Economy Tracked
From $9.99
USA Mainland Fedex Express
From $19.99
EU Tracked
From €6.99
Ireland
From €8.99
Australia & New Zealand
From £19.99
SEE ALL DELIVERY OPTIONS
We accept returns within 28 days after the items are received.
We’re committed to offering high-quality products at fair prices.
Condition
We kindly ask that the items are unused, in their original condition, and with all tags attached.
This applies to both shoes and accessories. Please note, for hygienic reasons, we’re unable to accept returns of earrings.
Partial Returns
You are welcome to return all or part of your order—whatever suits your needs.
Packaging
To protect your shoes and their packaging, please ensure you don’t use the original shoe box as the outer packaging for shipping. If the shoe box is damaged due to being used for shipping, we may be unable to accept the return or a restocking fee may apply.
United Kingdom
To return online via Royal Mail, go to www.royalmail.com/track-my-return/create/1969.
Or you can log into your Koi account and create a return. Please note if you wish to use it will cost you only £2.99.
International
Return processing is a service that comes with its own costs, to keep our prices accessible, we’re unable to cover return shipping costs.
Please look below for the cost of sending us a return from our country
Exchange
Unfortunately, we are unable to offer exchanges, our best advice would be to return for a refund, and then place another order for the correct size.
